Responsible Gaming
Gaming Should Be Entertainment
At Royal Reels Casino, we believe that gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means. If you find yourself struggling with gambling, help is available.
Age Verification
Royal Reels Casino is only available to individuals who are 18 years of age or older, or the legal gambling age in your jurisdiction in New Zealand. We are committed to preventing underage gambling and take this responsibility seriously. If you are under the legal age, please do not attempt to access our platform.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a gambling problem:
- Spending more time and money gambling than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling to escape problems, stress, or negative emotions
- Experiencing withdrawal symptoms when not gambling
- Neglecting work, school, family, or personal relationships
- Borrowing money to fund gambling activities
- Feeling anxious or irritable when unable to gamble
- Lying about the amount of time or money spent gambling
- Unsuccessful attempts to cut down or stop gambling
If you recognize any of these signs in yourself or someone else, it's important to seek help immediately.
Self-Help Tools
Royal Reels Casino offers several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you're willing to spend during a specified period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount of losses you're comfortable with during a specified period.
- Reality Checks: Receive notifications at regular intervals reminding you how long you've been playing and how much you've wagered.
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from Royal Reels Casino. During this period, you will not be able to access your account.
- Account Pause: Temporarily suspend your account to take a break from gambling.
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations
If you or someone you know needs help with problem gambling, please reach out to one of these organizations:
New Zealand
- Gambling Helpline (Aotearoa, New Zealand): Free, confidential, 24/7 support
Phone: 0800 654 655
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation: Support and resources for problem gambling
Website: www.pgf.nz
Australia
- Gambling Help Online: Confidential support and counselling
Website: www.gamblinghelponline.org.au
United Kingdom
- GamCare: Free support for problem gamblers
Website: www.gamcare.org.uk - GamStop: National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council: Evidence-based information and resources
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling: Resources and referral services
Website: www.ncpgambling.org
Need Help?
If you are experiencing problems with gambling, or if you're concerned about someone else's gambling, please seek help today. There is no shame in reaching out—professional counsellors and support services are available and ready to assist you. Contact one of the organizations listed above or speak to a trusted family member or friend.
Remember: Help is available, and recovery is possible.